RETURN POLICY
Last updated May 12, 2023
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, then mail your return to the following address:
Dax Dark Perfumes
Attn: Returns
RMA ####
PLOT NO 698, KHASRA NO 80/10 BLOCK A, Karala,
Tirthankar Nagar Jain Colony, New Delhi,
India 110081
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fifteen (15) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
On refunds ₹ 50 will be deducted for shipping costs and rest of the amount will be refunded.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● On return, a return request should be initiated within 24 hours of delivery by filling the online return form given on the website.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: